The Step Safe Program builds on our efforts in falls prevention by reducing the number and severity of falls on pedestrian walks.  Each household in C-K was sent a pamphlet describing this program with a fridge magnet inside to keep as quick reference.  When a resident sees a sidewalk hazards such as a hole or uneven concrete they are to call our hotline number.  The Public Works Department will then investigate every sidewalk concern in a timely manner’ make any necessary temporary repairs as soon as possible; complete permanent repairs when possible; and make any call backs requested.

"Safe Step" Hotline (Make A Call, Prevent a Fall)

If you see a sidewalk hazard (a crack, hole, uneven concrete)

Contact: (519)360-1998

The Municipality has set up a Step Safe Hotline (answered by a person during normal office hours, not voicemail controlled) where a message can be left regarding the Location of where a possibility exists for unsafe conditions on a sidewalk in the Municipality of Chatham-Kent.

Requests & concerns should be registered with Public Works:

Email:  CKies@chatham-kent.ca

Or by calling: (519) 360-1998

Information to Be Left On Hotline

• Name and Phone number of caller
• Community
• Location of Concern
• Street name and number or nearest street address
• Remarks or description of area

Procedure

The Public Works Department will investigate every sidewalk concern in a timely matter.

We will make any necessary temporary repairs as soon as possible.

We will note when a more permanent repair can be completed and make any call backs requested.